METAFOR Case Study

Driving Organizational Growth: METAFOR’s Transformation Through Strategic Leadership and Marketing

Opportunity

Strengthening Leadership and Optimizing Business Processes

METAFOR, an architectural firm based in Calgary, sought to build on its success and support its ongoing growth by enhancing its executive leadership, marketing capabilities, and overall business processes. The firm recognized the value of Carmella’s expertise in executive coaching to further strengthen their leadership team. METAFOR goal was to gain valuable insights and strategies to optimize internal communications and align the leadership team for continued success during their expansion.

The firm also aimed to refine its marketing strategies to elevate its brand and achieve greater impact. By developing innovative and effective marketing approaches, METAFOR aimed to enhance its brand presence and drive overall business success.

Solution

Executive Coaching and Strategic Marketing for Sustainable Growth

To address METAFOR’s challenges, Carmella’s CEO, Steff, joined the firm as a fractional C-suite executive. Her involvement included:

  • Executive Coaching: Steff worked directly with METAFOR’s leadership team to devise strategies for business growth, enhance sales processes, and improve internal operations. This coaching was essential for aligning the leadership team and fostering a unified vision.
  • DISC Workshops and Leadership Development: Steff facilitated DISC assessments and provided training focused on effective leadership and managing organizational changes. These workshops were instrumental in improving team communication and dynamics.
  • Comprehensive Marketing Support: Carmella assisted with:
    • Marketing Training: Elevated the team’s skills in developing effective marketing strategies.
    • Strategic Support: Refined marketing strategies to align with METAFOR’s goals.
    • Collateral Development: Improved marketing materials to strengthen the firm’s brand presence.

“In an ever-changing world with technology and digital marketing, our business expertise is in design of buildings not how to share our expertise with the industry. Carmella’s expertise allows us to focus on what we are great at, and be able to effectively share the great work we do with everyone inside and outside of the firm.”

David Leonard, Principal at METAFOR

Impact

Driving Organizational Growth and Team Cohesion

The collaboration between Carmella and METAFOR resulted in significant outcomes:

  • Revenue and Team Growth: METAFOR saw a remarkable increase in revenue and team size, with growth surpassing 50% between 2022 and 2024. This progress was largely due to the enhanced marketing strategies.
  • Enhanced Team Dynamics: The DISC assessments and leadership training led to substantial improvements in team communication and dynamics, fostering a more effective work environment.
  • Elevated Marketing Presence: METAFOR experienced a boost in the quality and consistency of their marketing materials and brand messaging, contributing to a stronger industry presence.
  • Strategic Clarity: The leadership team gained crucial clarity during their rapid expansion, allowing them to make informed decisions and plan effectively for the future.

Carmella’s efforts began to show significant impact within 4-6 months, with notable improvements in culture and team accountability. After 10 months, METAFOR achieved considerable progress in leadership alignment and growth.

Revenue Impact

Marketing Enhancement

Team Expansion and Development

The collaboration between METAFOR and Carmella has proven to be highly effective, showcasing the benefits of a well-rounded approach to leadership and marketing. The partnership has significantly contributed to METAFOR’s growth, with improvements in revenue, team dynamics, and marketing presence. Looking ahead, Carmella will continue to support METAFOR as an in-house marketing and leadership development partner, with the ultimate goal of empowering METAFOR with the tools, strategies, and capabilities to thrive independently and ensure long-term success.

If you’re ready to elevate your business with tailored leadership and marketing solutions, get in touch with Carmella today and discover how we can help you achieve sustainable growth.

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Stephanie O’Brien

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